Glyn Jones

Glyn Jones brings over 25 years of industrial experience working in the field of health and safety. Glyn’s strength is to be able to tackle often complicated and technical issues and make them simple and understandable for all audiences.  He specializes in talking about communication challenges and his recent sessions have included: risk communication (understanding fear and complacency); communication in high hazard workplaces recognizing marginal literacy; and understanding the challenges of intergenerational and intercultural communication and its potential impacts at work.

Glyn Jones is a sought after as a conference and corporate communications events speaker and leadership coach.  He is known for his direct no nonsense style.  His communications work has taken him around the world work he specializes in talking about the tough issues while bringing a unique combination of education, entertainment and humour.

He was named Adjunct Professor of the University of Alberta, and he is a Professional Engineer (P.Eng.) Canadian Registered Safety Professional (CRSP).

Glyn’s strength is to be able to tackle often complicated and technical issues and make them simple and understandable for all audiences.  He specializes in talking about communication challenges and his recent sessions have included: risk communication (understanding fear and complacency); communication in high hazard workplaces recognizing marginal literacy; and understanding the challenges of intergenerational and intercultural communication and its potential impacts at work.

Michelle Cederberg is a health and wellness speaker out of Calgary who does good work. She just did a job with Cenovus and they loved her.

 

Topic & Presentation Description

Human Error Causes of Accidents

It is said that 70% of accidents are caused by human error; that is employees failing to do something they need to do, or doing something they are not supposed to do. It is also widely believed that the solution to most human error is simply to ensure that employees keep their “eyes on task” and “mind on task”. If only it was that simple!

In this presentation the current knowledge and state of understanding of human error causes of accidents will be explored. The role or the employee and management system weaknesses will be reviewed as major causes of human error leading to accidents. Failing to keep “eyes on task” and “mind on task” are a common “attentional” human error. The most common attentional failures resulting in accidents will be discussed including:

  • Intrusion – entering a dangerous area / location
  • Commission – performing an act incorrectly
  • Omission – failure to do something
  • Reversal – trying to stop or undo a task already initiated
  • Mis-ordering – task or set of tasks performed in the wrong sequence
  • Mis-timing – person fails to perform the action within the time allotted

 

Separating error, mistake and violation represents a highly valuable first step in human error elimination. Employee selection and competency development is a big part of error risk management. A range of recommendations for management system improvements to reduce the likelihood of human error accidents will be presented.

Glyn Jones, M.A.Sc., P.Eng, CIH, CRSP,